The Clinical Supervisor position is responsible for managing the Program and staff at the Snohomish County PCAP site, including clinical supervision, coordination with community service providers, protocol implementation, program evaluation, and data reporting. This position works closely with the Executive Director of PTA.
- Clinically supervise a staff of up to nine case managers to serve 131 enrolled high-risk clients and their families. Conduct bi-weekly, individual supervision with each case manager to review cases, make recommendations, provide guidance and support, document progress, and monitor data collection and case notes. Conduct chart file audits 3x per year.
- Conduct weekly staff meetings including client staffing, training, and manage administrative issues. Arrange for ongoing staff training opportunities to enhance job performance and improve staff retention. Participate with the Executive Director in making personnel decisions involving the selection of project staff. Recommend hiring, dismissals, disciplining actions, and position allocations.
Develop and maintain:
- Network in the county with hospitals, child welfare offices, public health agencies, alcohol and drug treatment centers, housing agencies, pediatric and maternal care clinics, etc. Demonstration in building successful relationships with other professions in the community is highly desirable.
- Leadership profile in the community as a representative of the successful PCAP intervention model. Interact collaboratively with other community providers and projects in order to promote the health and well being of high-risk mothers and their families, improve services, and resolve service barriers. Participate in relevant community task forces and committees. Conduct PCAP presentations and trainings, as necessary.
- Recruitment for client referrals from community providers and maintain client enrollment at a minimum of 85% capacity according to state performance-based contract. Screen referrals for project eligibility and assign new clients to case managers. Conduct client intake interviews using the Addiction Severity Index (ASI). Training for ASI interviewing is available if no prior experience.
- Maintain a minimum of 80% three-year follow-up of clients according to state performance-based contract.
Collaborate closely with:
- Executive Director and PCAP business staff to comply with the state PCAP contract, and with state and agency fiscal policies and budget procedures. Collaborate to implement and maintain core components, intervention strategies, clinical protocols, administrative procedures, and evaluation methods used in the established PCAP intervention model.
- PCAP program evaluator to train to proficiency on administration of required forms, coordinate and monitor process and outcome data at the PCAP site and arrange for staff assessment and training, as necessary. Supervise all aspects of site data collection, storage, and transmission including accurate electronic data entry by staff and maintenance of a secure onsite data storage system for data not entered electronically to follow HIPPAA regulations.
- Washington state PCAP team (including state PCAP director, program evaluator, reporting/training coordinator, grant manager, other PCAP site clinical supervisors, and the DSHS Division of Behavioral Health and Recovery program manager). Supervisor will participate in the preparation of quarterly and annual progress reports for the state funding agency.
Position Complexities – The most demanding aspect is the daily clinical support and supervision for the case managers to ensure PCAP is providing the best advocacy to high-risk clients. Additionally, the ability to collaborate effectively with community agencies, prioritize multiple responsibilities, meet strict deadlines, use highly developed organizational and communication skills to make independent decisions and resolve complex problems.
Qualifications – Minimum 4-year Bachelor’s degree in field related to program goals; (Master’s degree preferred)• Minimum of five years of professional experience working with high-risk populations • Minimum of three years of professional experience in the area of substance abuse and pregnancy including research and direct patient contact (Clinical experience preferred) • Extensive knowledge on Child Development and Motivational Interviewing desired • Experience in interviewing subjects for research purposes • Strong interpersonal verbal communication, public speaking and writing skills • Strong organizational and time management skills • Must pass a criminal background check • Must pass a driver’s abstract check in accordance with
PCAP site/agency insurance requirements.
Salary and Benefits – Pacific Treatment Alternatives offers a Starting salary for this position is 48 – 50K a year, based on education and experience. A competitive compensation package including medical, dental, and vision insurance. Life and disability insurance, 403(b) retirement plan, vacation and sick leave, and an annual longevity bonus.